Refunds and cancellations
Refunds & Cancellations
Draft commercial framework requiring final pricing and legal review.
School and organisation programs
Cancellation, rescheduling, travel and deposit terms must be confirmed in the accepted quote or booking agreement.
Books
Australian consumer-law rights apply. Final change-of-mind, damaged-item and return processes must be confirmed before online sales launch.
Payment refunds
Approved refunds should be processed through the original payment method where practical.
Draft status: prepared for review before production deployment.